Terms & Conditions

Thank you for choosing Cintain – where comfort meets culture. These Terms & Conditions govern your use of our website, purchases, and services. By accessing or using any part of our platform, you agree to the terms set out below. Please read them carefully before making any purchases.

1. Introduction

Welcome to Cintain, your trusted destination for high-quality, fashion-forward hoodies. Our mission is to offer thoughtfully designed apparel with an emphasis on comfort, individuality, and sustainability. These Terms of Service (TOS) outline your legal rights and responsibilities while using our website or purchasing our products.

2. Acceptance of Terms

By accessing, browsing, or using www.cintain.com, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree, please do not use our site or services.

These terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

3. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian to make purchases or create an account on our website.

4. Account Registration

To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent behavior.

5. Product Information

All hoodie descriptions, pricing, colors, and availability are subject to change at any time without notice. We make every effort to ensure our product images and descriptions are accurate, but we do not warrant that all product details are entirely error-free.

In case of errors or inaccuracies, we reserve the right to correct them without liability.

6. Pricing and Payment

All prices are listed in USD.
We accept the following payment methods:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay

By providing payment information, you represent that you are authorized to use the designated payment method and authorize us to charge the full amount.

7. Order Processing & Fulfillment

• Production Time: 1 – 2 business days
• Shipping Time: 3 – 5 business days
• Shipping Area: United States only
• Flat Rate Shipping Fee: $6.99 USD
• Fast Shipping Fee: $12.99 USD

We strive to deliver your order as quickly as possible. Please note that delays due to weather, courier issues, or external factors may occur.

For full details, see our Shipping Policy.

8. Cancellations, Returns & Refunds

• Orders may be canceled within 12 hours of placement.
• Returns are accepted within 30 days of delivery, if items are unused, unworn, and in original condition.
• Refunds will be issued to the original payment method within 7 days after approval.

See our Refund & Returns Policy and Cancellation Policy for more information.

9. Intellectual Property Rights

All content on www.cintain.com – including images, logos, text, graphics, product designs, and layouts – is the property of Cintain or our licensors. No content may be reproduced, copied, distributed, or used without express written permission.

10. User Conduct

You agree not to:

• Use the site for unlawful purposes
• Transmit any viruses, malware, or malicious code
• Impersonate others or provide false information
• Violate the rights of third parties
• Engage in data scraping, data mining, or automated access

Violation of these rules may result in the termination of your account or access.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site. Accessing those sites is at your own risk.

12. Disclaimer of Warranties

All products and services provided through our site are offered “as is” and “as available” without any warranties, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted, secure, or error-free access to our website or services.

13. Limitation of Liability

Cintain and its affiliates, employees, agents, or contractors shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or purchase of our products.

14. Indemnification

You agree to indemnify and hold harmless Cintain, its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses resulting from your use of the site or violation of these terms.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States and the state in which Cintain is registered, without regard to conflicts of law principles.

16. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately upon publication.

Your continued use of the website after any changes means you accept the updated terms.

17. Contact Us

If you have any questions about these Terms & Conditions or your order, you can reach us at: support@cintain.com