At Cintain, we respect the intellectual property rights of others and expect our users and partners to do the same. If you believe that your copyrighted work, trademark, or other intellectual property has been infringed upon on our website, please follow the steps outlined below to file a formal Intellectual Property (IP) Claim.
1. Our Commitment to Intellectual Property Rights
Cintain is committed to complying with applicable intellectual property laws and ensuring that all content, product designs, marketing materials, and listings respect the rightful ownership of creators and brands. We take all infringement claims seriously and act promptly upon valid notification.
2. What Qualifies as an IP Violation?
You may file a claim if you believe that content on www.cintain.com involves:
- Copyright infringement (e.g., unauthorized use of images, artwork, or written content)
- Trademark infringement (e.g., unauthorized use of brand names, logos, or slogans)
- Patent violations (use of protected product designs or processes)
- Design imitation of registered or original clothing designs
3. How to Submit an IP Claim
To report a potential intellectual property violation, please email us at support@cintain.com with the following information:
Required Details:
- Your full name and contact information (email and phone number)
- A detailed description of the intellectual property being infringed
- The URL or product page on our site where the infringement is occurring
- Proof of ownership (e.g., registration certificates, copyright documents, trademark number, etc.)
- A statement confirming:
- That you are the rightful owner or are authorized to act on behalf of the owner
- That the information in the complaint is accurate to the best of your knowledge
- Your electronic signature
Subject Line: IP Claim – [Your Name or Brand Name]
4. Response and Action
Upon receiving a complete and valid complaint:
- We will review the claim within 7 business days
- If we determine infringement has occurred, we may remove or disable access to the content
- In some cases, we may contact the alleged infringer for clarification or resolution
- You will be notified of the outcome and any steps taken
5. False or Misleading Claims
Filing false or malicious IP claims may result in legal consequences. By submitting a claim, you acknowledge and accept that:
- You may be held liable for damages (including legal fees) if your claim is knowingly false
- Cintain reserves the right to pursue legal action against fraudulent claims
6. Protecting Your IP on Cintain
If you are a designer, brand, or artist interested in protecting your IP on Cintain proactively, please contact us to explore partnerships, licensing, or collaborative agreements.
7. Contact Us
For all intellectual property concerns, please contact: support@cintain.com